Returns and Refunds Policy
Thank you for shopping at Recovery Direct.
Please read this policy carefully. This is the Return and Refund Policy of Recovery Direct.
- We issue refunds for digital products within 15 days of the original purchase of the product.
- We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: https://recoverydirect.net/contact/
Our products are currently delivered by Internet download. After your purchase has been approved we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty four (24) hours to complete. Once your order has been processed we will send you a confirmation email using the email address you provided on our order form.
This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.
Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate Service abuse. We reserve the right to terminate your access to our servers.
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.
If you change your mind about your purchase and you have not used our product, we will happily issue you a refund upon your request.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.